Compumine’s Privacy policy

Your privacy is important to Compumine. Therefore Compumine is committed to respecting and protecting your personal information and the data related to the use of our software. The purpose of this document is to help you understand how Compumine uses and protects the information that you provide by using Compumine’s software and/or the services on our web site.

Compumine collects and processes personal data relating to you exclusively as necessary to provide our software, charge for your use of our software, and carrying out marketing activities.

Information that Compumine collects

In order to provide our software and services, Compumine collects the following information:

User accounts and license keys

You have to create a user account on the web site in order to download and install Compumine’s software. In order to register you have to provide your name and a valid e-mail address. In connection with your first download and acceptance of the license agreement for Compumine’s software, a unique license key is generated for you. This license key is linked to your user account, and is used for identifying your use of Compumine’s software.

E-mail addresses

Compumine will not send you unwanted e-mails or other junk mail. Compumine stores your e-mail address just as securely as other personal data. Your e-mail address will not be passed on to third parties. However, Compumine will use your e-mail address to send you messages regarding faults and service issues related to your account and Compumine's software. We may also use your e-mail address to send you news relating to Compumine and Compumine’s software. If you do not wish to receive this type of e-mail you can give notice about this by sending an e-mail message to unsubscribe@compumine.com.

Information about your use of Compumine’s software

Your use of Compumine’s software requires that you have a user account. When using our software, your user account is identified by your license key. Your license key together with information related to your use is transmitted in encrypted form to Compumine’s license administration system each time you use Compumine’s software for creating predictive models and for making predictions. Compumine uses this information in order to charge for your use of our software and in order to provide account balance information and transaction history relating to your use of the software.

Only information relating to your use of the software is collected in this way. No part of the data which you analyse or any other information that could be used for finding out for which purposes or on what data you use the software, leaves your computer.

Payment information

When you deposit money to your user account, Compumine uses third parties such as banks and companies providing payment services. In connection with each such transaction, the necessary information such as credit card number will be sent to or collected by those third parties that are involved in the transaction. This information is stored on a secure server belonging to the provider of the payment services, and is used by Compumine and Compumine’s suppliers according to governing law.

Information provided via forms on Compumine’s web site

In order to provide support, improve the software and in order to collect information about how you perceive our products and services, Compumine may provide various forms on the web site. All information that is voluntarily submitted by using such forms may be used anonymously in order to promote Compumine and Compumine’s software. Compumine may from time to time ask you to provide such feedback, but you shall never be required to provide such information. Personally identifiable information is never communicated without your prior written consent.

How Compumine deals with your information

How Compumine protects your information

Compumine takes appropriate technical and organisational measures in order to protect your personal information and the information relating to your use of Compumine’s software. The information is not stored longer than what is needed in order to provide the software and the related services, or what is required by relevant law. Only those employees that for the purpose of their duties need to have access to your personal information and information relating to the use of Compumine’s software can access this information.

All information that is sent to Compumine’s license administration system when you use our software is transmitted in encrypted form.

Transfer of information

Compumine will not transfer any personal information to any third party without your explicit approval, except if obliged to do so by legislation or by decision of the authorities.

Compumine reserves the right to transfer user data and your personal information as a part of the business assets that may be transferred to subsidiaries, sister companies, and to a purchaser of the whole or substantial parts of the company and/or its assets.

How long does Compumine store your information?

Compumine stores your information as long as it is needed in order to:

Provide all functionality of Compumine’s software
Charge for your use of the software and keep all records until charging for your use of the software cannot be lawfully challenged and legal proceedings may no longer be pursued
Carry out marketing activities
Apply with legislation and/or decisions of the authorities

You are entitled to take part of, correct, make complete, or delete your personal data

If you would like to do this, please contact Compumine by sending an e-mail to customer@compumine.com. After that your identity has been verified Compumine will fulfil your requests as far as possible within applicable law.

Cookies on Compumine’s web site

As a consequence of the new Swedish law on electronic communications (SFS 2003:389), we will explain below how the site uses cookies.

A cookie is a small text file containing information that web servers via your browser can store on your computer. Compumine’s web site uses cookies for the purpose of enhancing and adapting the functionality to the preferences of the user, as well as for gaining information about the use of the web site.

This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

By changing the settings on your web browser, you can avoid receiving cookies. How you shut off cookies depends on what web browser you are using. Read the "Help" or equivalent menu on your web browser for instructions.

If you choose not to use cookies you may not be able to use the full functionality of the web site.